Frequently asked questions
Everything you need to know about enterprise AI licensing through Ness.Cloud.
What is the difference between buying via Ness.Cloud and buying directly?
Ness.Cloud is an authorized reseller — the price is the vendor’s official list price with no markup from us. What you gain: local invoicing, Hebrew-speaking support, FinOps services and security guidance.
How is billing handled — per seat or per usage (tokens)?
It depends on the vendor. Claude Team, Microsoft Copilot and Gemini are per-seat (monthly or annual). Claude Enterprise and Azure OpenAI also include a usage component (tokens / API) billed separately based on actual consumption.
Is there a minimum number of users?
It varies by plan: Claude Team starts at 1, ChatGPT Team at 2, Claude/ChatGPT Enterprise around 70–150, and Gemini Business up to 300. The portal calculator shows the minimum for each plan.
What happens if I add or remove users mid-term?
On monthly (pay-as-you-go) billing you can add or remove seats anytime. On an annual commitment you can usually add seats (prorated), but cannot reduce seats until the term ends.
Does the license include a token allotment?
Claude Team includes an org-level token allotment. Claude Enterprise has no included allotment and usage is billed via API. You can add expansion Token Packs directly through the portal.
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